MARSHALL MILITARY SALES
JAGUAR-MILITARYSALES.COM
LANDROVERMILITARYSALES.CO.UK
+44 (0)1733 213231
Jaguar Land Rover Military Sales
GRANT & GREEN - TAX-FREE CAR SALES - GERMANY

MARSHALL MILITARY SALES JAGUAR AND LAND ROVER
CUSTOMER FEEDBACK

Here at Jaguar Land Rover Military sales we are extremely proud of our renowned sales process, dedicated to the HM Forces customer base, and the market leading pricing we can offer via our Military sales specialists, but above all, our most valuable asset is our customers. We always seek to exceed expectations through our unique understanding of military customers and their lifestyle, ensuring we always put our customers first. Our future success can only be achieved if we truly place them at the heart of everything we do. To ensure this we place great value on the opinions and feedback we receive, and have great confidence that we deliver an absolutely fantastic service. We love nothing more than being able to create experiences customers love for life, and if we do you will have the chance to feed this back to us at the end of the process. We want to showcase what an amazing service we offer through placing our products, services and most of all our customer experiences at the heart of everything! Please see below what our customers think of this first hand…

Ms Whittingham May 2017
• Was there anything , or anyone, throughout the whole process, that exceeded your expectations? 
Rachel and Lisa, were extremely helpful

• With your recent purchase from us in mind, would you recommend us to family and friends?
Without doubt !

Mr Rawstron May 2017
• With your recent purchase from us in mind, would you recommend us to family and friends?
Absolutely, already have done! 
Mrs Monika Bamford, April 2017
• With your recent purchase from us in mind, would you recommend us to family and friends?
I constantly recommend you and your team to my friends colleagues and family members.


Mrs Crompton April 2017
• Was there anything , or anyone, throughout the whole process, that exceeded your expectations?

I have dealt with Frances on 3 occasions now and have always found her to be very approachable and professional through the collection process. 

Mr Cronin May 2017
• Was there anything , or anyone, throughout the whole process, that exceeded your expectations? 
Both Lisa and Rachel provided excellent customer service throughout.

Mrs Turner April 2017
• Was there anything , or anyone, throughout the whole process, that exceeded your expectations? 
The whole team are just lovely. The handover was faultless. I cannot single any one person out.

Mr Crawford April 2017
• Was there anything , or anyone, throughout the whole process, that exceeded your expectations?
I ordered my car a couple of months ago and have been kept up to date with its progress. I have dealt with two of your staff during this time and they have been excellent in helping me throughout the process of purchasing a new car. I have contacted your office on numerous occasions with questions about the car etc and they have always been very helpful and professional. Rachel Watson and lisa johnston were also amazing when I arrived to pick up the car, making me feel so welcome. Lisa then took me through the controls etc. making sure all was ok before i drove it off. Its always a nice experience to buy a new car but the two ladies in question made it even more so and i cant thank them enough.

Mr Muscat April 2017
• Was there anything , or anyone, throughout the whole process, that exceeded your expectations?
When it looked like things weren't going smoothly and I was away in Italy with work, rachel was outstanding on getting all the paperwork and documents to me to sign in order to get the car completed on time. Lisa in the final days was again outstanding in making sure everything was ready and spot on for my pick up 
• With your recent purchase from us in mind, would you recommend us to family and friends? 
Wholeheartedly and I'll certainly consider in the future for any other purchase. 

Mr Mclachlan April 2017
• Was there anything , or anyone, throughout the whole process, that exceeded your expectations? 
Karl Hamilton in Bergen, (BFG) and Frances who handed the car over to me and described the functions, was very good.

Mr Hamilton April 2017
• Was there anything , or anyone, throughout the whole process, that exceeded your expectations?
Peter Thomas and Francis Cardillo did a great job.

Mr Thresh April 2017
We would just like to say a very big thank you for all your help with the recent purchase of our Land Rover Discovery 5. We are aware that without your assistance this purchase would not have been possible, especially as I am now posted to Northern Ireland on 16 Apr 17.
We could not be happier with the car, it is everything and more that we expected and the service provided to us by Grant & Green and yourself has been outstanding. We cannot praise you and your team high enough.
Thank you again.

Mrs Burns April 2017
We are delighted with our new car...Robert is so happy and can’t thank you enough for all your help...you are a fantastic company with excellent customer service that never fails

Mr Howarth April 2017
• Was there anything , or anyone, throughout the whole process, that exceeded your expectations? 
Frances was great! Thank you for the assistance. 
• With your recent purchase from us in mind, would you recommend us to family and friends? 
100% - and already have.

Mr Burns April 2017
• Was there anything , or anyone, throughout the whole process, that exceeded your expectations? 
Dean Walker did an outstanding job with a true focus on customer service. I was very impressed with the service and response I had throughout. What exceeded my expectations was the service following the issue with the first car
• With your recent purchase from us in mind, would you recommend us to family and friends? 
Yes, and I will be looking to replace my current estate in the next few months and will call back. Great job by the team and they all made it a great process.

Mr Romp March 2017
Thank you so much for the great service on the day we collected the car. It was an exciting day for us, buying our first car as a married couple. Yours and Rachel's enthusiasm and fantastic customer service in the lead up (photos via email in the run up to collection etc.) and on the day added that "extra special" customer service- keep doing what you're doing! 

Mr Jenkins March 2017
• Was there anything , or anyone, throughout the whole process, that exceeded your expectations?
Everyone was both knowledgeable and helpful

Mr Montgomery March 2017
• Was there anything , or anyone, throughout the whole process, that exceeded your expectations?
Throughout the whole process Rachel Watson was wonderful to deal with 

Mr Castro March 2017
• Was there anything , or anyone, throughout the whole process, that exceeded your expectations? 
Everything was as expected. Perfect.

Mr Harcourt March 2017
• Was there anything, or anyone, throughout the whole process, that exceeded your expectations?
Both Steve & Frances were very helpful throughout.

Mr Clarke March 2017
• Was there anything , or anyone, throughout the whole process, that exceeded your expectations?
Lisa and Rachel were a delight. A credit to your company.

Mr Hulme March 2017
• Was there anything , or anyone, throughout the whole process, that exceeded your expectations?
I found the whole experience very pleasant. The staff were extremely helpful and friendly
• With your recent purchase from us in mind, would you recommend us to family and friends?
Definitely

Mr Hall March 2017
• Was there anything , or anyone, throughout the whole process, that exceeded your expectations? 
I am very happy to say that the whole process exceeded my expectations and from initial enquiry to handover Landcover Marshall Peterborough were outstanding
• With your recent purchase from us in mind, would you recommend us to family and friends? 
Definitely, and we have already done so.

Mr Lawson March 2017
• Was there anything , or anyone, throughout the whole process, that exceeded your expectations?
The fact we were provided overnight accommodation. Also Lisa Johnson took the time to ensure we were fully informed of the car's workings and continues to be a valued contact for any queries we have regarding the car.

Mr Conley March 2017
• Was there anything , or anyone, throughout the whole process, that exceeded your expectations?
All was what I expected from a well established company.
• With your recent purchase from us in mind, would you recommend us to family and friends?
I already have and will do in the future.

Mr Haddow March 2017
• Was there anything , or anyone, throughout the whole process, that exceeded your expectations?
All the team have a nice, friendly manner and all have excellent communications. They were all very thorough, very professional and all well presented. The all experience was well above expectation. 
• With your recent purchase from us in mind, would you recommend us to family and friends?
ABSOLUTELY and THANK YOU

Mr Hamid March 2017
• Was there anything , or anyone, throughout the whole process, that exceeded your expectations?
Rachel and Lisa were fantastic and very knowledgeable about showing me round the car and correspondence in setting up the in control system

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MARSHALL MILITARY SALES

Jaguar Military Sales & Land Rover Military Sales Are Trading names of Marshall Motor Group Ltd