MARSHALL MILITARY SALES
JAGUAR-MILITARYSALES.COM
LANDROVERMILITARYSALES.CO.UK
+44 (0)1733 213231
Jaguar Land Rover Military Sales
Marshall Military Sales Team for Jaguar and Land Rover Savings

Customer Order/delivery Process Guide


Please read this document very carefully

 

At Marshall Military Sales we are always able to provide guidance and assistance with your new order if you are in any doubt please ask.

For administration and delivery

Becky for Customers of Grant and Green on 0044 (0) 1733 213205
becky@jaguarlandrovermilitarysales.co.uk

Rachel for UK and rest of the world on 01733 213231
rachel@jaguarlandrovermilitarysales.co.uk

Order amendments & sales enquiries.

- Army, RAF for Land Rover

Paul Bawden on 07776 164042
paul@jaguarlandrovermilitarysales.co.uk

 

- Jaguar Sales all customers

- Land Rover Navy customers only.

Dean Walker on 07825 298120
dean@jaguarlandrovermilitarysales.co.uk

 

Vehicle Pricing
To qualify for the Military Sales pricing you must be a serving member of HM Forces. Vehicle must be ordered, invoiced and registered in the name of the entitled person.

Documentation Required to Place an order
The following are required to secure an order with Land Rover and Jaguar military sales, if you have not supplied any of the below to Military sales the order cannot be placed, if in doubt please contact us for more information.

UK based customers
1. Original Order Form
The Land Rover order form should be fully completed signed by the purchaser, it must be an original document unfortunately faxed or emailed documents are not acceptable by the factory.

2. Military ID card /Proof of Diplomatic / Military Status
Unless your proof of identity confirms the status, or it is unclear, then we will require written proof that they are entitled to Diplomatic / Military prices. A photocopy of your Military ID Card or payslip is required with all orders.

3. Signed Terms and conditions.

4. Deposit
For UK specification vehicles a minimum deposit of £1000.00 is required

5. Identification.
We are required to provide land rover proof of your identity, in the form of paper and card driving licence or passport these can be sent via email or fax but they must show your signature clearly.

All of the above must be sent to Land Rover Military Sales to process the order.

Military Export / Tax Free Customers
1. Original Order Form
The Land Rover order form should be fully completed signed by the purchaser, it must be an original document unfortunately faxed or emailed documents are not acceptable by the factory.

2. Military ID card /Proof of Diplomatic / Military Status
Unless the customer’s proof of identity confirms their status, or it is unclear, then we will require written proof that they are entitled to Diplomatic / Military prices. A photocopy of the customer’s Military ID Card or payslip is required with all orders.

3. Deposit
For UK specification vehicles a minimum deposit of £1000.00 is required

4. Identification.
We are required to provide land rover proof of your identity, in the form of driving licence or passport these can be sent via email or fax but they must show your signature clearly.

5. VAT 410 or 411 (for export sales)
These forms should be supplied at time of order and all four copies are sent along with the above items.

All of the above must be sent to Land Rover Military Sales to process the order

Accessories and Order amendment
The total value of any dealer supplied and fitted accessories should be included on the order form at time of order, any amendments can be made to the order subject to availability, if you wish to change or add any specification to your current order, this can be done via submitting a new original order form to military sales.
To obtain a new order form please contact your sale person directly on the below details.

Dean Walker on 07825 298120
dean@jaguarlandrovermilitarysales.co.uk

 

Paul Bawden on 07776 164042
paul@jaguarlandrovermilitarysales.co.uk

 

Upon receipt military sales will confirm the changes have been made via email or letter.

Order Progress
You will receive confirmation of both the order and also updates on its build date and completion date. This information can be used to provide indicative delivery dates. Please do not commit to a delivery date without discussing with Military Sales to avoid dissatisfaction.

Please note that once the order has been placed all contact and communication with regard to the sale is taken over via the office in Peterborough, Paul and Dean our field based sales team hence contact can be difficult at times, with this in mind please could you contact Rachel or Becky (for Grant and Green) on 01733 213205.

Part Exchanges
If you have a part exchange vehicle, your sales person should have sent you a form to complete containing all the details for your current vehicle, if you have not received such a form please request one from the office at Peterborough, we can be contacted via email to rachel@jaguarlandrovermilitarysales.co.uk or via phone on 01733 213231.

If you have a part exchange please note:

It is important to note that if the condition of the car has changed or the mileage increased significantly then this will effect the car’s valuation.

Please discuss any queries you may have regarding such matters with your sales executive. The valuation also assumes that you will bring

The following items with you when you collect your new car:

• V5 Registration document
• Radio and key codes
• MOT certificate
• Master key and spare keys
• Service history books and any proof of service history [invoices]
• Owners/vehicle and in car entertainment handbooks
• Spare wheel, locking wheel nut key and tool kit.

Any prices given for part exchange vehicles are only valid for the month of issue; these prices will be based on the information detailed on the form. If you feel that the mileage or condition quoted on the original part exchange form has changed since order placement, please contact us ASAP so we can make the necessary adjustments to the price taking the changes into account.

If a vehicle is presented in a condition or mileage that differs from the original part exchange form sent to us it will be open to re-valuation at time of exchange, to prevent any issues from arising on Hand over, please could you check that we have the relevant up to date information when booking your delivery.

Customers who are having Finance from us.
If you are financing your car through us please note:

The named person on the finance agreement must be present in the showroom to sign the documents on the day of collection.

Please bring:
• Your driving licence showing your current address. If you have a photo driving licence you must also bring the paper counterpart.
• One proof of address. These may include a utility bill, a pay slip, a bank or credit statement; any proof must be less than 90 days old and show your current address.

Vehicle Release and Delivery
Payment must be made in full on or before collection only. Payment can be made in the following ways.

1. Payment on debit card on the day of collection at Peterborough (The customer must be present). Sorry we are not able to take funds over the phone for more than £1000.00.

2. Bank Transfer to the below account, using your name as a Reference.

Account Name:                        Marshall Motor Group LTD
                                                 Barclays Bank PLC
                                                 Newmarket Road
                                                 Cambridge

Account Number                      90030244
Sort Code                                 20-17-19
IBAN                                       GB51BARC20171990030244
SWIFT CODE                         BARCGB22

3. Personal cheque, which must be received at Peterborough 14 days before the delivery date.
Please be aware that some of the above payment types may incur a charge from your account holder, please check before undertaking any transfers.

4. If you wish to pay via credit card this can be conducted in our showroom only, and has a fee of 1.5%.

Before you take delivery there are a number of things you need to do. The following information is designed to help you.

Delivery
Delivery to the entitled person can normally take place within 10 working days of the vehicle’s build date. However, this is dependent upon Customs Approval and registration procedures.

Please do not book travel until your vehicle has been completed in build, as committing to any travel plans could lead to disappointment if the factory build is delayed. This is very unlikely but Marshall Military Sales are unable to refund any travel costs for delays beyond our control at Peterborough.

Insurance
The customer must provide a valid UK Insurance document showing the entitled person name on the day of delivery. It is essential that the vehicle is insured for its full UK value, as UK taxes would become payable if an export vehicle was destroyed or stolen (and therefore not exported) whilst in the UK.

All registrations will be carried out by Land Rover Factory directly, not Marshall Military Sales.

Delivery Documentation
Our customers are required to sign a Vehicle Acceptance Receipt at the time of handover as proof of delivery.  This will be provided within the delivery documentation from Military Sales. It is essential that only the purchaser sign’s this as it is a Land Rover form and incorrect forms will not be accepted, and delivery could be delayed.

 

 

Get in touch

You can email Paul or Dean directly, for Army, RAF, MOD please email Paul: paul@jaguarlandrovermilitarysales.co.uk 
and Royal Navy please email Dean: dean@jaguarlandrovermilitarysales.co.uk

Marshall Military Sales
Land Rover House
Mallory Road
Peterborough PE1 5AU.

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MARSHALL MILITARY SALES

Jaguar Military Sales & Land Rover Military Sales Are Trading names of Marshall Motor Group Ltd